Einstein Bros Bagels
Position
Summary:
The General Manager (GM) is primarily responsible for the overall management of a restaurant's daily operations, including restaurant financials, food quality, safety, and employee management.
In addition, the GM is responsible for ensuring a great experience for all guests.
Essential
Responsibilities:
Running and Maintaining the BusinessRestaurant ManagementGuest Satisfaction - Ensuring a great experience for all guestsAddressing all guests' concerns or complaints in a prompt and professional mannerRestaurant Financials - ensuring the restaurant is within budget requirements, and ensuring accurate reporting, including:
Profit & Loss statementsOrdering supplies and inventoryReconciling cashEmployee Supervision/Management, including but not limited to:
Reviewing and submitting payrollSchedulingSupervising and directing employee workInterviewing and hiringImplementing discipline when appropriateConducting performance reviews/measuring performanceEmployee developmentPromotionsTerminationsEnsuring employees are following safety guidelines and policiesMaintain restaurant cleanliness and ensure food quality and safety.
Ensuring restaurant's cleanliness including but not limited to washing dishes, washing counters, sweeping, mopping, emptying trash, and cleaning restroomsEnsuring Quality and Food Safety - maintaining company standards as it relates to sandwiches, bagels, sweets, and other menu items.
Ensuring catering orders and deliveries meet or exceed guest expectationsWorking throughout the restaurant in various positions as neededMust be able to function in all restaurant positions (customer service role, baker, etc.
)Additional Required
Responsibilities:
Ensure a great experience for all guestsGreet all guests with a smile and friendly attitudeProvide efficient service and high-quality products to all guestsBe willing to go out of the way to accommodate guestsUphold to all ENRGI standards, guidelines, and policiesReliable - must be at work on time and as scheduledMust work varied hours/days as business dictatesWeekends may be required based on restaurant needsMust be knowledgeable of and familiar with all products offeredMust read, count, and accurately complete documentationMust follow recipes and standards according to ENRGI guidelinesMust start shifts at early hours (4am-7am depending on restaurant)Must be familiar with federal and state employment and safety regulationsRequired to provide and wear black non-slip shoes and khaki pantsOther
Responsibilities:
Prepare and send requested information and/or reports to other company representativesDuring downtimes, expected to find other duties to remain productiveMay be required to deliver catering or drive to make bank depositsMay be required to train new employeesMay be required to participate in or attend community events per request of corporate marketingRequired Education, Experience and Skills:
Must be age 18 or olderHigh school degree required3 years guest/customer service experience required with at least one year of management experienceMust be able to work with a high degree of independence and discretionMust have strong organizational and time-management skillsMust have valid driver's license and vehicleMust work well in fast paced environmentMust be able to multitask and switch tasks quicklyMust work well with other team membersMust be able to pass criminal background check & Department of Motor Vehicles checkMust have general knowledge of general ledgers, P&L's, ordering and receivingMust be able to work early hours and weekendsMust be able to attend 5 weeks of new employee training (1 week at corporate in Lakewood, CO, and 4 weeks in-store training)Preferred Education, Experience and Skills:
College degree in business or restaurant management preferredFood industry experience strongly preferredPrevious remote location management experience preferredPrefer someone with experiencing supervising 5 or more peoplePrefer someone with a Food Serve Safe Certificate - Required to have certification within 30 days of employmentInternal/External Interactions:
Internal - Employees within the restaurant as well as Area GM and Corporate StaffExternal - Guests and VendorsLeadership Responsibility:
Responsible for giving direction and overseeing Assistant Manager, Shift Supervisors, Bakers, Prep and Customer Service employeesSupervise up to 2-7 people per shiftManage approximately 12-15 people at restaurantPhysical Requirements:
Must be able to sit for up to1 hour a dayMust be able to stand/walk up to 10 hours a dayMust able to lift, carry and maneuver up to 50lbsMust be able to tolerate heat (ovens) and cold (walk-in freezers) - frequentlyWorking Environment:
Exposure to food, ovens, mixers, food processors, water, sanitizers, cleaning products, knives, other sharp objects, and slippery floors.
Noise level varies but can often be considered loudPotential exposure to smoke The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
The duties of this position may change from time to time.
The franchisee and their associated, child companies reserve the right to add or delete duties and responsibilities at their discretion or their managers' discretion.
This job description is intended to describe the general level of work being performed.
It is not intended to be all-inclusive.
About the Company:
Einstein Bros Bagels.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
The General Manager (GM) is primarily responsible for the overall management of a restaurant's daily operations, including restaurant financials, food quality, safety, and employee management.
In addition, the GM is responsible for ensuring a great experience for all guests.
Essential
Responsibilities:
Running and Maintaining the BusinessRestaurant ManagementGuest Satisfaction - Ensuring a great experience for all guestsAddressing all guests' concerns or complaints in a prompt and professional mannerRestaurant Financials - ensuring the restaurant is within budget requirements, and ensuring accurate reporting, including:
Profit & Loss statementsOrdering supplies and inventoryReconciling cashEmployee Supervision/Management, including but not limited to:
Reviewing and submitting payrollSchedulingSupervising and directing employee workInterviewing and hiringImplementing discipline when appropriateConducting performance reviews/measuring performanceEmployee developmentPromotionsTerminationsEnsuring employees are following safety guidelines and policiesMaintain restaurant cleanliness and ensure food quality and safety.
Ensuring restaurant's cleanliness including but not limited to washing dishes, washing counters, sweeping, mopping, emptying trash, and cleaning restroomsEnsuring Quality and Food Safety - maintaining company standards as it relates to sandwiches, bagels, sweets, and other menu items.
Ensuring catering orders and deliveries meet or exceed guest expectationsWorking throughout the restaurant in various positions as neededMust be able to function in all restaurant positions (customer service role, baker, etc.
)Additional Required
Responsibilities:
Ensure a great experience for all guestsGreet all guests with a smile and friendly attitudeProvide efficient service and high-quality products to all guestsBe willing to go out of the way to accommodate guestsUphold to all ENRGI standards, guidelines, and policiesReliable - must be at work on time and as scheduledMust work varied hours/days as business dictatesWeekends may be required based on restaurant needsMust be knowledgeable of and familiar with all products offeredMust read, count, and accurately complete documentationMust follow recipes and standards according to ENRGI guidelinesMust start shifts at early hours (4am-7am depending on restaurant)Must be familiar with federal and state employment and safety regulationsRequired to provide and wear black non-slip shoes and khaki pantsOther
Responsibilities:
Prepare and send requested information and/or reports to other company representativesDuring downtimes, expected to find other duties to remain productiveMay be required to deliver catering or drive to make bank depositsMay be required to train new employeesMay be required to participate in or attend community events per request of corporate marketingRequired Education, Experience and Skills:
Must be age 18 or olderHigh school degree required3 years guest/customer service experience required with at least one year of management experienceMust be able to work with a high degree of independence and discretionMust have strong organizational and time-management skillsMust have valid driver's license and vehicleMust work well in fast paced environmentMust be able to multitask and switch tasks quicklyMust work well with other team membersMust be able to pass criminal background check & Department of Motor Vehicles checkMust have general knowledge of general ledgers, P&L's, ordering and receivingMust be able to work early hours and weekendsMust be able to attend 5 weeks of new employee training (1 week at corporate in Lakewood, CO, and 4 weeks in-store training)Preferred Education, Experience and Skills:
College degree in business or restaurant management preferredFood industry experience strongly preferredPrevious remote location management experience preferredPrefer someone with experiencing supervising 5 or more peoplePrefer someone with a Food Serve Safe Certificate - Required to have certification within 30 days of employmentInternal/External Interactions:
Internal - Employees within the restaurant as well as Area GM and Corporate StaffExternal - Guests and VendorsLeadership Responsibility:
Responsible for giving direction and overseeing Assistant Manager, Shift Supervisors, Bakers, Prep and Customer Service employeesSupervise up to 2-7 people per shiftManage approximately 12-15 people at restaurantPhysical Requirements:
Must be able to sit for up to1 hour a dayMust be able to stand/walk up to 10 hours a dayMust able to lift, carry and maneuver up to 50lbsMust be able to tolerate heat (ovens) and cold (walk-in freezers) - frequentlyWorking Environment:
Exposure to food, ovens, mixers, food processors, water, sanitizers, cleaning products, knives, other sharp objects, and slippery floors.
Noise level varies but can often be considered loudPotential exposure to smoke The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
The duties of this position may change from time to time.
The franchisee and their associated, child companies reserve the right to add or delete duties and responsibilities at their discretion or their managers' discretion.
This job description is intended to describe the general level of work being performed.
It is not intended to be all-inclusive.
About the Company:
Einstein Bros Bagels.
Estimated Salary: $20 to $28 per hour based on qualifications.
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